CAREERS
Grow With Us ~ Discover opportunities to build something amazing, challenging, inspiring, and rewarding.
Why work with us
Make Real Impact
At Fanaka, your work directly empowers small businesses to grow, create jobs, and strengthen communities.
Join a Supportive Team
Fanaka is built on collaboration, respect, and shared success — you’ll be part of a passionate team that believes in making finance accessible and fair.
Grow With Purpose
We’re committed to your professional development, offering mentorship, skills training, and opportunities to advance as you help entrepreneurs succeed.
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What Our Field Entrepreneurs Say
Miranda Simaliki
Senior Field Entrepreneur
Lusaka Zambia
My experience at Fanaka has been very good. I have grown. I am now able to handle different people and understand customers better. This job has really trained me to be patient. As a senior Field Entrepreneur, it has also been easy for me to work with new FEs because I teach them through my experience.
Jane Mumba
Field Entrepreneur
Lusaka Zambia
Fanaka has been good to me. Since I started working, the quality of my life has improved. When I face difficulties, the leadership supports me, and the team works with me — I never feel alone. The call center helps by reminding my customers. In April, I had 29 customers, and I look forward to meeting my May targets. I rate my experience 10/10.
Tryness Munsanje
Field Entrepreneur
Lusaka Zambia
My experience at Fanaka has been good so far. I started in January 2025. I had challenges in the beginning, particularly from allowing customers to refer others without first understanding their repayment behavior. This created a chain of poor-performing customers who influenced each other. Now, I only accept referrals from great customers. This community effect helps — good customers ensure their referrals perform well. My customers are now consistent with payments, and the call center no longer needs to remind them. I rank my experience at Fanaka 10/10.
Sylvia Mwale
Customer Success Team (Call Center)
Lusaka Zambia
I started from scratch and didn’t know how to handle customers. Today, I’ve grown in confidence and skill. When we can’t reach a customer, the Field Entrepreneurs step in. Our success depends on teamwork and collaboration. I am now able to read customers and make informed decisions. Some customers are good — even if they skip a payment, they will call and explain, and you know they’ll succeed. I’ve also learned to spot dishonesty quickly. This job can't be done alone — collaboration between the call center and field team is key